FAQS

A:12 month warranty and 30 Days Money Back Guarantee from the date of original purchase.
Buyers must contact us to send the defective items back for exchange or refund within the warranty period.

A:Our warranty does not extend to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.

A: Creating an account is easy, we only require you to fill in an email address used for future updates of the order and the billing, as well as delivery address so that we know where to deliver your ordered items. We do not store any customer sensitive information at any stage of the registering process. Just click here to “create an account” with us.

A: We need a valid contact number as in any event that we need to contact you urgently due to possibe issues with your order. Please be assured that all your personal information will be used by hangsun only and would not passed on to any third parties and unanuthorised person.